> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zentien.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans & Limits

> Zentien pricing plans, feature limits, and how to upgrade.

## Plans

|                       | Starter             | Team                | Enterprise          |
| --------------------- | ------------------- | ------------------- | ------------------- |
| **Price**             | \$59/month          | \$149/month         | \$399+/month        |
| **Salesforce orgs**   | 2                   | 10                  | 20                  |
| **Team members**      | 3                   | 10                  | 20                  |
| **Alert rules**       | 20                  | 50                  | Unlimited           |
| **Data retention**    | 60 days             | 180 days            | 1 year+             |
| **Error capture**     | Handled + unhandled | Handled + unhandled | Handled + unhandled |
| **Alert channels**    | Email, Slack, Teams | Email, Slack, Teams | Email, Slack, Teams |
| **AI analyses/month** | 10                  | 50                  | 500                 |
| **Support**           | Email               | Priority (same-day) | Dedicated CSM       |
| **Audit logs**        | —                   | —                   | ✓                   |
| **SSO**               | —                   | —                   | Coming soon         |

### Overage pricing

You can add orgs or members beyond your plan's included limit — you will not be blocked, you will simply be billed for the extra usage when Zentien billing launches.

|                | Additional org         | Additional member |
| -------------- | ---------------------- | ----------------- |
| **Starter**    | +\$20/month            | +\$8/month        |
| **Team**       | +\$25/month            | +\$10/month       |
| **Enterprise** | Negotiated in contract | +\$5/month        |

## Viewing your usage

Go to **Account** → **Plan & Usage** to see your current plan and how much of each limit you are using.

The usage bars change colour as you approach limits:

* **Green** — below 70% used
* **Amber** — 70–89% used
* **Red** — 90%+ used

## Limit enforcement

Limits are enforced server-side. If you hit a limit:

* **Orgs** — you will not be able to connect a new Salesforce org until you upgrade or disconnect an existing one
* **Members** — you will not be able to invite new team members until you upgrade or remove an existing member
* **Alert rules** — you will not be able to create new alert rules until you upgrade or delete an existing one

## Upgrading

Email [hello@zentien.io](mailto:hello@zentien.io) to upgrade your plan. Upgrades take effect immediately.

## Data retention

Errors older than your plan's retention period are automatically deleted:

* **Starter** — 60 days
* **Team** — 180 days
* **Enterprise** — 1 year+

Retention is applied per error event. Upgrading your plan extends retention going forward — historical data already deleted cannot be recovered.