> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zentien.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification Channels

> Save reusable notification destinations for alerts and Pulse monitoring.

## Overview

Notification Channels let you define a Slack webhook, email address, or custom webhook once and reuse it across alert rules and Pulse monitoring — no copy-pasting URLs every time you configure something new.

## Creating a channel

1. Go to **Alerts** → **Channels** tab
2. Click **New Channel**
3. Enter a name (e.g. "Ops Slack", "On-call Email")
4. Select the type: **Slack**, **Email**, or **Webhook**
5. Enter the destination (webhook URL or email address)
6. Save

The channel is now available in any alert rule and on the Pulse notification configuration.

## Using a saved channel

### In alert rules

When creating or editing an alert rule, the **Send notification to** section shows your saved channels first. Select one and the destination is filled in automatically.

You can also enter a destination manually — useful for one-off rules where you don't want a permanent channel saved.

### In Pulse monitoring

On the **Pulse** page, click **Configure** next to the anomaly alert section. Select a saved channel from the dropdown to route Pulse anomaly alerts there.

## Channel types

| Type    | What to enter                                  |
| ------- | ---------------------------------------------- |
| Slack   | Incoming Webhook URL from your Slack workspace |
| Email   | Email address to send alerts to                |
| Webhook | Any HTTPS URL that accepts a JSON POST         |

## Deleting a channel

Deleting a channel does not delete the alert rules or checks that use it — their destinations are preserved. Future rules will no longer see the deleted channel in the picker.

## Next step

<Card title="Alerts" icon="bell" href="/using/alerts">
  Create alert rules to get notified when errors occur in your org.
</Card>