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How it works

Zentien connects to your org using OAuth 2.0 — the same secure standard used by Salesforce integrations like Slack and DocuSign. You authorise once and Zentien stores an encrypted access token to subscribe to your Platform Events in real time. Your credentials are never stored in plaintext. Access tokens are AES-256 encrypted in Zentien’s database.

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Steps

  1. Log in to app.zentien.io
  2. Go to Orgs in the left navigation
  3. Click Connect Org
  4. Select your environment — Production or Sandbox
  5. You will be redirected to Salesforce login
  6. Log in with a user that has API access (typically a System Administrator)
  7. Click Allow to grant Zentien access
  8. You are redirected back to Zentien — your org appears in the Orgs list

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What Zentien accesses

Zentien requests the following OAuth scopes:
  • api — to subscribe to Platform Events via the Streaming API
  • refresh_token — to maintain the connection without requiring you to re-authenticate
Zentien does not read or write any of your Salesforce records, contacts, opportunities, or business data.

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Reconnecting

If your org’s access token expires or is revoked, go to Orgs and click Reconnect next to the org. This re-runs the OAuth flow and refreshes the token.

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Next step

Configure unhandled error capture

Set up email inbound to capture Flow faults and unhandled Apex exceptions automatically.