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Documentation Index

Fetch the complete documentation index at: https://docs.zentien.io/llms.txt

Use this file to discover all available pages before exploring further.

Overview

Alert rules tell Zentien when and how to notify you. Each rule defines a condition (what to watch for) and a destination (where to send the notification).

Creating an alert rule

Go to AlertsNew Alert Rule and configure:
  • Org — which org to watch (or all orgs)
  • Event type — which error type to trigger on (or all types)
  • Minimum severity — only alert on errors at this severity or above
  • Channel — Slack, Microsoft Teams, or Email
  • Destination — your webhook URL or email address

Slack alerts

  1. In Slack, go to Apps → Incoming Webhooks → Add New Webhook
  2. Select the channel you want alerts posted to
  3. Copy the webhook URL
  4. Paste it into the Destination field in your Zentien alert rule
Slack alerts use Block Kit formatting and include the error type, class name, error message, severity, environment, and a direct link to the error in Zentien.

Microsoft Teams alerts

  1. In Teams, open the channel you want alerts posted to
  2. Click ···ConnectorsIncoming WebhookConfigure
  3. Give it a name (e.g. “Zentien”), click Create
  4. Copy the webhook URL
  5. Paste it into the Destination field in your Zentien alert rule, and select Teams as the channel
Teams alerts use Adaptive Cards with colour-coded severity (red for CRITICAL, orange for ERROR, amber for WARNING, blue for INFO) and a direct link to the error in Zentien.

Email alerts

  1. In Zentien, go to Alerts → New Alert Rule
  2. Select Email as the channel
  3. Enter your email address as the destination
  4. Save the rule
Email alerts include the error type, class name, error message, severity, environment, and a direct link to the error in Zentien.

Severity colours (Teams)

SeverityColour
CRITICALRed
ERROROrange
WARNINGAmber
INFOBlue

Plan limits

The number of alert rules is limited by your plan:
PlanAlert Rules
Starter5
Team25
EnterpriseUnlimited
The current count and limit are shown in the Plan & Usage section of the Account page.

Tips

  • Create a CRITICAL severity rule that alerts immediately for your most important flows and classes
  • Use org-specific rules if you want different alert behaviour for production vs sandbox
  • You can have multiple rules — e.g. Slack for all errors, email for CRITICAL only
  • Email alerts are sent from alerts@zentien.io