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How it works

When Salesforce encounters an unhandled Apex exception or a Flow fault, it sends an email notification. Zentien provides each org with a unique inbound email address. When you add this address to your org’s notification settings, those emails flow directly into Zentien — no polling, no delay.

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Find your inbound address

Go to Orgs in the Zentien dashboard. Your inbound address is shown next to your connected org: 
{orgId}@zentienapp.com
Click the Copy button to copy it to your clipboard.

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Configure in Salesforce

Add your inbound address in two places:

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Apex Exception Email

Captures unhandled exceptions from Apex code, batch jobs, and scheduled jobs.
  1. Go to Setup → search “Apex Exception Email”
  2. Under External Email Addresses, add your Zentien inbound address
  3. Click Save

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Flow and Process Error Email

Captures Flow fault path errors and Process Builder failures.
  1. Go to Setup → search “Process Automation Settings”
  2. Find the Send Process or Flow Error Email field
  3. Add your Zentien inbound address
  4. Click Save

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Test it

To confirm the setup is working, trigger a test error and check your Zentien dashboard:
  1. In Zentien, go to Orgs and note your inbound address
  2. In your Salesforce org, run any code that throws an unhandled exception
  3. Within 1–3 minutes, the error should appear in Zentien → Errors
Salesforce suppresses duplicate exception emails when the same class throws the same error repeatedly within a short window. If you don’t receive an email after testing, wait a few minutes and try again with a different error. See the FAQ for more details.

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Next step

Capture handled errors

Use ErrorLogger.log() to capture errors you catch explicitly in your Apex code.